How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Health and Safety Representatives (HSRs) can help workers address a health and safety matter in a number of ways.
These ways could be:
- assessing the risk
- gathering information
- asking others (such as other HSRs, workers or a union) for input
- recommending solutions
- discussing the matter with the duty holder.
If the matter is still not resolved, there are several options. For example, a trained HSR can start the process to issue a Provisional Improvement Notice (PIN).
Addressing a health and safety matter with support from an HSR is an infographic which illustrates how an HSR can help workers to sort out a health and safety matter. It also outlines the process for issuing a Provisional Improvement Notice (PIN).
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