How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Business leaders (such as business owners, directors and chief executives) have an obligation as officers to exercise due diligence to ensure the business meets its health and safety obligations.
You must take reasonable steps to:
- know about work health and safety matters and keep that knowledge up-to-date
- understand of the nature of the business operations and associated hazards and risks
- ensure the business has appropriate resources and processes to eliminate or minimise those risks and to comply with other health and safety obligations, and check that the business uses them
- ensure there are appropriate processes for receiving and considering information about incidents, hazards and risks, and for responding in a timely way.
A guide for small-to-medium business owners and company directors
This guide is for small-to-medium business owners and company directors. It explains how the law applies. It then explains how you can produce a health and safety plan using three steps, and what good health and safety systems have.
There is also separate guidance for officers that are volunteers.
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