How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Harmful substances in transported goods, or chemicals used to fumigate containers can make workers inspecting or unpacking those containers sick. Care must be taken when workers inspect or unpack containers that may have been fumigated or may contain harmful substances.
We have produced guidance for those who inspect or unpack containers.
Keeping safe from harmful substances while inspecting or unpacking containers
This quick guide gives advice for checking paperwork for containers, identifying containers that may contain harmful substances and methods of ventilation.
Related information
Ministry of Transport – Transporting Dangerous Goods Safely (an industry guide)(external link) (PDF)
Ministry of Transport – Maritime Rules – Part 24A: Carriage of Cargoes – Dangerous Goods(external link) (PDF)
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