How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Gas (Safety and Measurement) Regulations 2010
These regulations came into force on 4 May 2010. However Regulation 45(external link), exempting certain types of gasfitting from certification, came into force on 1 April 2010 to coincide with the updated definition of gasfitting (external link)under Section 5 of the Plumbers, Gasfitters and Drainlayers Act 2006.
The Gas (Safety and Measurement) Regulations 2010(external link) prescribe:
- The general rules and requirements about safety.
- The point of supply.
- Requirements for safety management systems that operators of gas supply systems must meet by 4 May 2013. This includes setting the 'brightline' for which gas supply systems are required to have an SMS.
- The certification regime for gas appliances.
- Two levels of offences and infringement offences.
- Transitional provisions.
Gas Regulations 1993 and Amendments
The Gas Regulations 1993 (external link)were revoked by the Gas (Safety & Measurement) Regulations 2010 although transitional provisions allow compliance with the 1993 regulations under certain circumstances.
Hazardous Substances regulations
The suite of hazardous substances regulations made under the HSNO Act provided detailed controls that include delineation of hazardous areas, the storage and location of hazardous substances, including LPG cylinders, and emergency management.
From 1 December 2017 these rules have been consolidated into the Health and Safety at Work (Hazardous Substances) Regulations 2017.
These rules are designed to protect people from workplace activities involving hazardous substances. The use of hazardous substances in non-workplaces will be covered by EPA Notices issued by the EPA. WorkSafe will continue to be an enforcement agency for non-workplace fuel gas controls.
Related information
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