How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The distance trees need to be from electrical conductors is regulated to ensure public safety. If there is disagreement about the safety or the liability, this can be taken to arbitration.
The purpose of these regulations is to protect the security of the supply of electricity, and the safety of the public, by:
- Prescribing distances from electrical conductors within which trees must not encroach, and
- setting rules about who has responsibility for cutting or trimming trees that encroach on electrical conductors, and
- assigning liability if those rules are breached
You can view the regulations on the NZ Legislation website(external link).
Tree arbitrators
Every effort should be made to resolve disputes that don't qualify for tree arbitration that arise between the tree owner and the works owner around the Electricity (Hazards from Trees) Regulations 2003.
Disputes which are unable to be resolved can be referred by the owner to Utilities Disputes(external link).
Under Regulation 22(external link) of the Electricity (Hazards from Trees) Regulations 2003, a tree owner can apply to an arbitrator to determine a dispute between the tree owner and a networks owner for the terms of dispensation.
Function, duties and powers of arbitrators
Regulation 30(external link) of the Electricity (Hazards from Trees) Regulations 2003 describes the functions, duties and powers of an arbitrator.
Appointment of tree arbitrator
The appointed tree arbitrator is:
Brad Cadwallader
33 Cropp Place
Richmond
Nelson 7020
Email: brad.cadwallader@cropp-place.nz
Last updated