How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- The hazard assessment, prior to the work being undertaken, was not documented in a single document.
- The work at the Old Karori Road substation should have been undertaken with the substation de-energised.
- The Work Plan should have included instructions:
- That the Work Plan should not be undertaken if there was a variation in the layout of the substation; and
- That if there was any reason why the steps in the Work Plan could not be followed, the work should stop.
- The defendant should have identified site specific risks to Northpower.
On 27 May 2014, a Northpower trainee was the victim of an arc flash event caused during the decommissioning of bias panel equipment at a berm substation. The decommissioning work was conducted adjacent to live components. The victim supported the bias-panel transformer while another worker unbolted it. As the victim moved the transformer a support bracket behind it became dislodged and fell into the live 400V terminal connections. This resulted in an arc flash; a short circuit which releases an uncontrolled burst of energy.
The victim was seriously harmed, sustaining deep burns to the thigh and superficial burns to the face, buttocks and upper legs.
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