How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- Ensure steel plates covering floor penetrations are securely fixed to the floor (for example, using bolting);
- Ensure that warning signs are used to identify a potential fall or hazard;
- Use adequate risk assessment processes to verify the sealant and weight of the plate was sufficient to prevent a plate being lifted; and
- Communicate to other workers of a fall hazard where the hazard has not been isolated in accordance with health and safety plans.
In February 2015 an employee of the Defendant installed a steel plate over an opening in the floor but did not bolt it down. Later in April 2015, the victim, also an employee of the Defendant, subsequently removed the plate while working and fell approximately 5 metres through the floor. He landed on the concrete floor of the floor below and was hospitalised for approximately 3 weeks as a result.
The victim suffered a head trauma injury, fractures and a number of superficial injuries to their upper body.
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