How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- Adequately design and plan the scaffold and installation process to ensure safety during construction and use;
- Ensure the scaffold is property constructed in accordance with industry standards and of sound material;
- Ensure the workers installing the scaffold are competent, or are supervised by someone who is competent to install the scaffold; and
- Inspect and certify that the scaffold is safe to use before handing it over to the scaffold user.
(a) The scaffold was in close proximity or touching a 230 volt live power line creating a risk of electrocution or serious injury from an electric shock;
(b) The scaffold was more than 300mm from the wall at the back of the house and there were no inside guardrails or alternative means of edge protection to protect people using the scaffold falling approximately 2m from the lowest working platform or 4m from the second working platform; and
(c) The scaffold was at risk of collapsing as a result of excessive corroding and/or pitting on the components, the poorly packed sole boards, and/or the base plates.
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