How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
An enforceable undertaking is an agreement between WorkSafe and a duty holder made under the Health and Safety at Work Act 2015 (HSWA). It is entered into voluntarily by the duty holder following a breach (including an alleged breach) of HSWA and, once in place, is legally binding. It is generally used as an alternative to prosecution.
An enforceable undertaking should not be viewed as an easy option. The agreement details actions the duty holder will undertake to respond to the contravention. These actions are expected to:
- support progressively higher standards of work health and safety for the benefit of the
- workers and/or work and/or workplace
- wider industry or sector, and
- community
- remedy the harm caused to any victim(s),and
- support us to meet our strategic priorities.
We do not impose an enforceable undertaking on a duty holder and will not offer it. If a duty holder would like us to consider an enforceable undertaking, they must first express interest to us.
Before considering an application, we will need to:
- complete the investigation
- decide whether a prosecution is an appropriate response to the contravention, and
- decide if we think the contravention amounts to an offence against section 47 of HSWA.
We will then conduct an assessment to determine whether an enforceable undertaking might be a suitable outcome in the circumstances. After this, we will let the duty holder know we are ready to consider an application. Full information about enforceable undertakings can be found below.
- All expressions of interest must be made by email to the Enforceable Undertakings Team.
- Applications must be made using the Enforceable undertaking Application Form.
- If you require any further information relating to enforceable undertakings please contact the Enforceable Undertakings Team.
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