The WorkSafe website will be unavailable on Tuesday 16 September from 12pm–5pm due to planned maintenance.
Our other online services, including the online services portal(external link) and Energy Safety portal(external link), will remain available.
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It is likely that the regulator was the cause of the explosion, however Energy Safety was unable to verify this. The occupant was asked to send the regulator to Energy Safety but the item was never received for further examination. Without the regulator, an investigation could not proceed to determine if the regulator was faulty.
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