How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A 12v pond light fitting had been incorrectly connected to a 230v supply. The light fitting corroded causing the water to come into contact with live terminals and the pond to become live. A dog jumped into the pond and was electrocuted. Energy Safety was able to confirm that the installation was correctly installed originally and that a ‘repair’ had been carried out by an unknown person at a later date. This person could not be identified. The owners of the pond took steps to eliminate the possibility of this occurring in similar installations and set up a routine periodic inspection of all other electrical installations.
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