How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The Health and Safety at Work Act 2015 (HSWA) does not exempt workers from wearing personal protective equipment on religious or cultural grounds.
People at work, or at a workplace, should not be exposed to increased risks because their religious or cultural attire makes eliminating or reducing risk difficult.
Workers may have religious or cultural concerns about how they can meet HSWA's requirements. They should discuss these concerns with their supervisor or health and safety representative.
Managing risk
Persons Conducting a Business or Undertaking (PCBUs) should engage with their workers on ways to eliminate or manage risk. Any solution depends on the specific issue. The issue will influence how best to eliminate or manage the risk.
Some examples to manage risk are:
- taping or covering jewellery
- wearing overalls, hair or head coverings rather than banning particular attire
- using alternative safety equipment, eg earplugs instead of ear muffs or face masks that accommodate beards
- the person not performing a particular task or entering a particular risk area.
If the PCBU and worker cannot agree to a resolution, this could lead to an employment issue. If the PCBU and worker aren't in a direct employment relationship, there could be a contractual issue. In these situations, the parties should seek advice from an appropriate employment or legal adviser.
More about your duties and responsibilities
HSWA puts duties and responsibilities on PCBUs and workers to keep everyone at work healthy and safe.
Workers need to:Â
- take reasonable care for their own health and safety
- follow reasonable instructions relating to health and safety at the workplace and
- not do anything to endanger themselves or others at the workplace.
PCBUs need to:Â
- manage risks to workers to the extent it is reasonably practicalÂ
- give workers a reasonable chance to contribute to decisions relating to health and safety.
This means in most cases a PCBU will need to place their workers' health and safety ahead of any concerns about religious or cultural attire.
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