How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Operators of designated major hazard facilities must prepare and test an emergency plan . We have produced guidance for operators of lower tier major hazard facilities (LTMHF) and upper tier major hazard facilities (UTMHF) on how to prepare, write and maintain an emergency plan.
Emergency planning seeks to minimise the effect of an incident at your facility. It requires workers with adequate training and resources to carry out defined procedures.
For this to occur, you must develop, document, and test plans and procedures specific to relevant activities at your facility before an incident occurs.
Major hazard facilities: Emergency planning
This good practice guide proffers advice on how to prepare, write and maintain an emergency plan that meets the requirements of the Health and Safety at Work (Major Hazard Facilities) Regulations 2016.(external link)
Further information on how to consult with Fire and Emergency New Zealand on your emergency plan can be found here: Emergency response plans - Fire and Emergency New Zealand(external link)
This guidance is one of a suite of major hazard facility guidance that includes information on emergency planning, major accident prevention policies and safety management systems, notifications and designations, safety assessments and safety cases.
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