How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
From the top down, safety needs to be a priority at all mines – including opencast and alluvial mines and quarries. We have produced guidance to address the risks and hazards specific to this type of mining and extraction work.
While this guidance has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe.
Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
Health and safety at opencast mines, alluvial mines, and quarries
This guide gives practical advice on health and safety measures at opencast mines, alluvial mines, and quarries.
In the Health and Safety at Opencast Mines, Alluvial Mines and Quarries good practice guidelines (the Guidelines), we have changed our view on what good practice looks like in section 9.4, Floating plant and boats.
We no longer consider it to be safe to use excavator buckets in alluvial mines to transfer people over a short distance to floating processing platforms. Excavator buckets also should not be used as a way to gain access to platforms.
The practice of using an excavator bucket to transfer people or to access floating platforms should be stopped immediately.
Do a risk assessment to identify a reasonably practicable method of access. For example, using a drawbridge or moving the floating platform to the shore.
We are currently reviewing the Guidelines to align with the Health and Safety at Work Act 2015, its regulations and updated good practices. We will be seeking feedback from industry on the upcoming proposed changes in due course.
Health and safety quarry essentials pocket guide
This guide is taken primarily from the main health and safety at opencast mines, alluvial mines, and quarries guidelines, and focuses on managing risks at quarries for operators, managers, and workers.
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