How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The New Zealand Mining Board of Examiners is concerned about the number of certificate of competence (CoC) applicants that are being failed because they are unable to demonstrate they have the ability and knowledge required to maintain a safe work environment, using the four competency areas examined:
• operating and safety systems
• legislation
• leadership and,
• emergency management.
In the past year the Panel of Examiners has examined 223 applicants of which 91 were failed because, in one or more of these areas, they were unable to satisfy the panel that they could apply their skills, knowledge and practical experience in day to day operations.
From the 91 applicants who did not pass their examination;
- 87% were unable to demonstrate competence in legislation
- 80% were unable to demonstrate competence in leadership
- 73% were unable to demonstrate competence in operating and safety systems
- 66% were unable to demonstrate competence in emergency management
To pass, applicants must be considered competent in all four competencies.
A holder of a CoC who is appointed to a safety critical role has statutory roles and responsibilities which are set out in legislation. It is therefore important that CoC applicants are familiar with the legislative requirements of their role and how to apply this knowledge on the job. If applicants are unable to demonstrate an understanding of this relationship, they will fail.
It is important that applicants come to the examination with a strong understanding of the CoC’s legislative requirements and responsibilities. This means knowing the requirements of the Health and Safety at Work Act 2015 and the Health and Safety at Work (Mining Operations and Quarrying Operations) Regulations 2016 and an understanding of how both are applied on the job.
Other documents that applicants should also have an understanding of are:
- the Health and Safety at Work (Worker Engagement, Participation, and Representation) Regulations 2016
- the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016
- the Health and Safety at Opencast Mines, Alluvial Mines and Quarries good practice guidelines
The Board and WorkSafe are working closely with industry to ensure appropriate experience and training is available to address these issues.
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