How to notify us over the holiday period.
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If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
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If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Manawatū District Council used SafePlus to evaluate how well they were managing three key risks central to their organisation – mental health, contractor management, and working alone.
The assessment involved visits to multiple sites, including roads and parks managed by contractors. The assessors talked to people at all level of the council to understand how things are actually done.
This ‘deep dive’ into critical risks can reveal strengths and barriers to safe and healthy working not previously recognised by the organisation. Businesses receive a report with a rating of developing, performing or leading, and tailored advice and guidance on how to improve.
Frances Smorti, General Manager People and Culture says the SafePlus report has helped inform their health and safety strategy for the next three years. The report showed there was a gap in due diligence at the officer level (elected councillors and executive team), and they’re working to reduce that.
To prepare for the assessment, the Council also completed a self-assessment of their health and safety practices using the SafePlus criteria. This assessment involved the CE, executive leadership team, and all the HSR’s. This process was useful in getting everyone to agree on their strengths, and areas they needed to improve.
Although a pre-assessment isn’t a requirement for a SafePlus assessment, it’s important to prepare your workers for it.
To get the most out of SafePlus, staff need to understand why you’re doing it. They also need to be comfortable having open and honest conversations with the assessors, and not be afraid to suggest areas where the organisation can improve.
“The feedback we received from those involved in the process – health and safety reps, managers and team leaders, the executive team – was all very positive.”
Thank you to Safeguard Magazine(external link) for allowing us to reproduce this case study. For more information, go to SafePlus.
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