How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A quick hitch allows a bucket or other attachment to be quickly and easily connected and disconnected from an excavator or backhoe arm, saving significant time during mobile plant operation.
Quick hitch devices use a locking system consisting of either a manual locking pin or an automatic hydraulic pressure hitch to hold the attachment to the excavator or backhoe arm.
While this guidance has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe.
Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
When quick hitches fail
If the attachment is the wrong size it may not be able to be secured properly, and the quick hitch will fail. If the locking system is not in place, the quick hitch might work for some time but then suddenly swing open, releasing the bucket or other attachment.
Buckets or attachment detach because:
- the safety pin securing the attachment is not correctly fitted, or
- the automatic safety system securing the attachment is not engaged.
In either situation, the consequences may be fatal.
Accidents usually happen because of two factors:
- The quick hitch system has failed, and
- The person struck by the bucket or other attachment was in an unsafe position, either underneath or in the vicinity of the bucket.
Before operating the mobile plant, the operator must:
- check that the bucket is securely attached to the excavator or backhoe arm by the quick hitch, and
- set up an exclusion zone around the area where the excavator or backhoe is operating.Â
Requirements for quick hitches
Quick hitches should clearly display:
- the model and serial number
- the manufacturer’s name
- the weight and maximum rated capacity
- each lifting point’s capacity.Â
If safety pins and other shaped securing devices are used:
- ensure that they meet the quick hitch manufacturer’s specifications
- keep them with the excavator or quick hitch device when not in use
- ensure that attachments are fitted with the correct pin centres and diameters.Â
Note: Do not use substitutes such as a structural bolt or a reinforcing bar.
The area around the safety pin insertion holes may be painted to clearly identify where the pin should be inserted and pins and retaining clips may also be painted to make them more visible. The surface around the pin should be painted a contrasting colour to the pin itself (preferably using bright colours) so if the pin is removed, the exposed area is clearly visible.Â
Hose burst protection valves
Hose burst protection valves must be fitted to all new and used hydraulic excavators with an operating weight of 7 tonnes or more after 1 January 2016.Â
Excavator operator’s responsibilities
The excavator operator should:
- check the attachment size is suitable for the excavator or backhoe arm’s size
- check the quick hitch is kept in good working order
- check the safety pin is securely in place or the automatic system has engaged correctly:
- before starting work, and
- when fitting a different attachment.
- ensure that an exclusion zone is established below and around the vicinity of the bucket when using the excavator or backhoe if there are other workers on the construction site. The exclusion zone applies to workers not immediately involved in the excavator or backhoe operation.
The operator should not use the plant unless they are satisfied the quick hitch is secure.
When disconnecting an attachment, the excavator operator should intentionally disengage the quick hitch.Â
Site manager’s responsibilites
While the operators are in the best position to safely install the quick hitches and operate the mobile plant, it’s still the employer’s responsibility to make sure the operators have the knowledge, training, experience and equipment to fulfill these important safety functions.
The site manager is also responsible for:
- making sure excavator and backhoe operators are trained in how to use the plant safely
- making sure excavator and backhoe operators are competent to use the specific quick hitch on the plant they are using
- verifying operator competency by assessment and monitoring.Â
For more informationÂ
Refer to the Best practice guidelines for demolition in New Zealand(external link)
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