How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
This note outlines the regulatory requirements for testing electrical appliances after certain work, such as repair or maintenance, is done on them.
The Electricity (Safety) Regulations 2010 have been amended to make changes to certification for prescribed electrical work in installations. These amendments have highlighted some uncertainties around the requirements following work carried out on electrical appliances.
The Electricity (Safety) Amendment Regulations 2012(external link), introduced a requirement for the certification of maintenance or replacement work carried out in all or part of an installation by the introduction of the electrical safety certificate (ESC) (regulation 74A).
This is not required for the repair work carried out on appliances.
The existing requirement in regulation 90 to test an appliance after repair and confirm that it is electrically safe in accordance with one of the following is unchanged by the 2012 amendment:
- AS/NZS 3551 for medical devices; or
- AS/NZS 5762 for all other low voltage or extra low voltage appliances
Note the definition of an electrical installation does not include an electrical appliance. The definition for an electrical appliance in the Electricity Act 1992(external link) means any appliance that uses, or is designed or intended to use, electricity, whether or not it also uses, or is designed or intended to use, any other form of energy. This definition does not differentiate between fixed and directly connected appliances or portable and plug in appliances.
For further clarification please read regulation 90 of the Electricity (Safety) Regulations 2010.
Regulation 90 in the Electricity (Safety) Regulations 2010.(external link)
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