How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A supply of electricity is often necessary to enable repairs and maintenance to be carried out on a pleasure vessel which is berthed on a marina.
Q. Is the use of a portable socket-outlet assembly (PSOA) acceptable on a pleasure vessel on a semi-permanent basis?
A. While not being compliant with the expectations of the standard AS/NZS 3004 parts 1 & 2, we consider such an arrangement as not being unsafe under the following conditions:
- The supply arrangement is only used on a temporary basis that would be determined by Marina Management.
- The supply arrangement uses a PSOA which is compliant with the requirements specified in the standard AS/NZ 3012 - construction and demolition sites, with the exception of the restriction of the cord length. – The PSOA incorporates overload protection at the rating of the supply plug and RCD protection against electric shock.
- The cord is continuous and its method of attachment between the pier and the vessel is secured in the appropriate method in accordance with the marina shore power supply arrangements in AS/NZS 3004 parts 1 & 2.
- The PSOA must only be for use inside a cabin and where the cord enters the cabin it must be installed in a manner to prevent it from damage.
- The PSOA must be tested and tagged in accordance with AS/NZS 3760 prior to being connected and then at intervals not exceeding 12 months.
These images are a typical example of a PSOA and incorporate a 16 amp round pin plug:
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