How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
This safety alert highlights the serious health and safety risks that poorly maintained tripod tanks pose for fuel users and is from the Fuel Distributors Industry Safety Committee and Worksafe New Zealand.
What happened
A fuel tanker driver was seriously injured in a recent incident on a farm in which a tripod overhead tank collapsed while he was filling it. The root cause of the collapse was significant corrosion (rust) on one of the tank legs – see examples below.
Farm implements close to the tank also contributed to the driver’s injuries.
Our advice
To make sure an incident like this does not happen on your farm or worksite, as a matter of priority, we recommend that you:
- check all your fuel tanks and support structures for signs of corrosion (rust) and metal fatigue and if there is rust or fatigue, consider tank replacement options
- make sure all tanks are properly secured to a flat foundation
- ensure the work area around each tank is safe, with a clear path free of obstacles.
If you have concerns or would like assistance please contact your local fuel supplier team which can help you to ensure your operational environment is safe.
Guidance
For further information, see our guidelines on Above ground fuel storage on farms.
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