How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A major freight distribution and logistics company appeared in Auckland District Court today after an incident involving a forklift that left a man fatally injured.
Toll Networks (NZ) Limited was sentenced after a worker was crushed to death by falling pallets that were being moved from a train wagon by forklift in September 2016. The victim was standing beside the forklift and as the driver reversed the pallets it was carrying fell and struck the worker who died at the scene.
Our investigation found that Toll had not identified the risk of a pedestrian being hit by freight falling from forklift tines and that its pedestrian safety system relied on administrative controls that were ambiguous and contradictory.
WorkSafe Deputy General Manager, Investigations and Specialist Services, Simon Humphries said that pedestrians and moving plant need to be segregated to avoid tragic fatalities like this.
“This was a much loved father and grandfather whose death would not have occurred if Toll had effective controls in place. Administrative controls like rules and procedures are simply not enough, pedestrians need to be segregated from forklift activity.”
Humphries said that WorkSafe respected that this was a workplace that was constantly changing with many moving vehicles, plant and personnel, but more needed to be done to keep workers safe.
“Fixed barriers to separate people from moving plant don’t work in every workplace, but a temporary barrier and warning signage would have kept the victim outside of the dangerous area and alive.”
More information on healthy and safe work in the transport, postal and warehousing sector
Notes:
- A fine of $506,300 was imposed.
- Reparations of $118,020.10 were ordered for emotional harm and consequential loss in addition to payments totalling $105,000 which had already been made to the family of the victim.
- Costs of $6030 were ordered.
- Toll Networks (NZ) Ltd was charged under sections 36(1)(a), s 48(1) and (2)(c) of the Health and Safety at Work Act 2015.
- Being a PCBU, failed to ensure so far as was reasonably practicable, the health and safety of workers who worked for the PCBU, while the workers were at work in the business.
- The maximum penalty is a fine not exceeding $1,500,000.
Media contact details
For more information you can contact our Media Team using our media request form. Alternatively, you can:
Phone: 021 823 007 or
Email: media@worksafe.govt.nz
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