How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
WorkSafe NZ is aware of the tragic events in Tasmania and knows parents and caregivers here will be thinking about how to keep tamariki safe when hiring or using bouncy castles.
These devices are widely available but consumers may not know the standards for safe use to check the device they're hiring, and operator, are following good practice. Injuries are common on bouncy castles and can be serious.
In New Zealand, suppliers and operators of Land Borne Inflatable (LBI) devices such as bouncy castles fall under the Health and Safety at Work Act 2015. This means suppliers and operators need to eliminate or minimise risks to health and safety so far as reasonably practical.
WorkSafe's expectation is that suppliers and operators of LBIs are able to demonstrate compliance with AS 3533.4.1, which sets requirements for use, including anchoring and safe use in windy conditions.
Parents can keep tamariki safe by looking for the AS 3533 label, which should be prominently displayed on LBIs from reputable manufacturers, and can ask the supplier or operator about their practices and how it can be used safely.
For more information and guidance refer to the information in 'related information' below.
Related information
Last updated