How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
On 18 January 2015 a high potential incident occurred in a 1200m long rail tunnel near Wellington when a diesel rail maintenance vehicle caught fire.
Incident
On 18 January 2015 a high potential incident occurred in a 1200m long rail tunnel near Wellington when a diesel rail maintenance vehicle caught fire.
Three KiwiRail workers were using the elevated work platform on the vehicle to inspect power lines in the Main Line Tunnel no.1 which is close to Highway One on Ngauranga gorge. They heard a muffled explosion and noticed smoke coming from the cab of the vehicle and evacuated the scene immediately.
None of the workers were injured and all were checked at an after-hours medical centre as a precaution.
The Fire Service attended and extinguished the fire.
Investigation
WorkSafe and the New Zealand Transport Agency are conducting an investigation into the circumstances.
Possible cause
Early indications are that the cause of the fire appears to have been a burst hydraulic oil hose or fuel pipe spraying vapour onto a hot exhaust manifold.
Issues identified to date
- There was no automatic fire suppression system fitted to the diesel vehicle.
- The tunnel workers were not wearing Self- Contained Self-Rescuers, although they were available and were found abandoned on the maintenance vehicle elevated work platform after the fire.
- The fire was 122m into the tunnel and at the limit of Fire Service operational capability.
- There was no mains water supply at the entrance to the tunnel or within the tunnel.
Action
All operators in high hazard industries should note the seriousness of this incident. Operators should consider the four issues identified to date and review their operating practices.
Further details and recommendations from the regulators will be available at the conclusion of the investigation.
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