How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
WorkSafe has banned the sale and use of Drybars heated clothes rack Model CR888 by way of a prohibition order from 6 August 2010.
These clothes dryers are potentially unsafe because of a manufacturing defect which has resulted in at least three house fires. The Drybars heated clothes rack cannot be safely repaired and under the prohibition notice(external link) must not be resold or used again.
If consumers are concerned about their Drybars appliance they should:
![[image] Clothes rack](/assets/Topic/Consumer/energy-safety-drybars-rack-1.jpg)
- Check the back of their Drybars heated clothes rack control box, to see if it is one of the four affected batches. The batch number is indicated as either S/N 912, 917, 921, or 932.
- If it is marked with one these numbers, immediately switch off and unplug.
- Only when unplugged, cut off supply lead at the control box. This will ensure it cannot be used in the future! Dispose of the lead in a safe manner.
Affected owners should contact the retailer where they purchased their Drybars. If it was purchased directly from the supplier, Heated Clothes Rack Co. Ltd, a claim can be lodged with the Liquidator administering that company (Rod McKenzie, PO Box 12165, Palmerston North 4444).
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