How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
AFFCO New Zealand Limited has been fined $30,000 and ordered to pay reparation of $25,000 after a worker was impaled on a meat hook. The hook went in below his left ear and came out below his left eye, puncturing two major muscles beneath his cheek. He was trapped on the hook for about 30 minutes. Once the hook was taken off its chain, the victim took out the hook and was taken to hospital by ambulance.
The hook fractured his cheek bone and caused significant damage to muscles used to chew food. The victim underwent rehabilitation and returned to work on light duties four months after the incident. He has ongoing headaches and pain when moving his jaw.
AFFCO New Zealand Limited is a meat production company and exporter and is part of the Talley’s group of companies. The company was sentenced in the Tauranga District Court today on charges under the Health and Safety in Employment Act for failing to take all practicable steps to ensure an employee was healthy and safe at work.
On 19 August 2014, the victim was working as part of the night cleaning crew, cleaning the ’head off’ machine in the mutton slaughter department. The machine hadn’t been in operation but had been soiled due to the meat processing operation. During the post cleaning check process – which involves checking the catchment tray and chute that takes removed heads to the offal room – the victim was standing on the catchment tray conducting final checks. A foreleg chain was still operating and a hook on this chain impaled him. A disused steel barcode scanner frame then momentarily trapped the victim’s head between it and the hook which resulted in the hook being driven into his face. The victim was then pushed past the scanner frame as the chain was still operating.
The victim then screamed, alerting other workers who activated an emergency stop button. Colleagues quickly put a grate under his feet to take his weight off the hook, preventing the hook from causing more damage. The victim was freed once the chain guards and bolts attached to the hook were removed.
WorkSafe’s Chief Inspector, Keith Stewart, says there were a number of steps AFFCO New Zealand Limited could have taken to keep the victim safe while he was at work. “They could have ensured there was a robust lockout process in place and that staff training regarding lockout processes, was up to date and current,” says Keith Stewart. “The company should also have ensured lockout processes were strictly adhered to, that the mutton foreleg chain was not operational as part of the cleaning or inspection process, and that all potential trapping points were identified and managed.
“While this accident reinforces the need for organisations to be continually vigilant in the management of risk, sadly a man now has life-changing injuries that leave him in constant pain,” says Keith Stewart.
Media contact details
For more information you can contact our Media Team using our media request form. Alternatively, you can:
Phone: 021 823 007 or
Email: media@worksafe.govt.nz
Last updated