How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Dough mixers are used in bakeries to stir dough ingredients together. Mixing arms stir ingredients in a bowl or trough to produce dough of even consistency.
While this guidance has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe.
Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
Small bowls may be emptied by hand; large bowls or troughs are tilted to pour out the dough.
Figure 1: Dough mixer
Figure 2: Large bowl mixer
Figure 3: Mixing trough tilted with guard open
Hazards
- Heavy lifting & turning
- Entanglement in nips
- Entanglement in mixer blades
- Breathing in flour dust
- Noise
- Slips, trips and falls
- Entanglement from unexpected movement (during maintenance and cleaning)
Personal Protective Equipment (PPE)
- Ear protection
- Hand protection
- Foot protection
- Dust protection
Tasks
Heavy lifting and turning
Harm
- Strain injury
Controls
- SUPPLY ingredients in small, manageable quantities.
- USE mechanical aids to hoist ingredients
Frequent turns and lifts with heavy sacks will cause muscle strain.
Task – Mix ingredients
Hazard
Harm
- Crush injuries
- Bruising
- Fractures
- Deep cuts
Controls
- FIX guards to prevent or reduce access to trapping points between paddles, beaters or ribbons, and the mixing bowl.
- ENSURE that guards are interlocked and operational.
- RETROFIT guards to older mixers to enable addition of ingredients during mixing if required.
Operators should know how to stop a dough mixer before they start it.
Hazard
Nips between tilting and fixed parts of large mixers, trapping body parts
Harm
- Crush injuries
- Bruising
- Fractures
Controls
- PREVENT access to trapping points between the tilting bowl and the frame of tilting mixers.
- PLACE the hold-to-run control for tilting the bowl in a fixed position at a safe distance from the tilting bowl, and with a clear view of all sides of the mixer.
Body parts can get caught between fixed and moving parts of the mixer.
Hazard
Entanglement in turning mixer blades
Harm
- Scalping if hair is caught
- Crush injuries
Controls
- TIE BACK long hair and beards.
- WEAR tight fitting clothes, especially tight fitting sleeves.
- NEVER wear jewellery.
- Safe dress is also required in a bakery for HYGIENE reasons.
Loose clothing, long hair, and jewellery can wrap around turning mixer blades.
Other (non-mechanical) hazards
Hazard
Breathing in flour dust
Harm
- Lung damage
- Breathing difficulties
- Asthma
- Nose, throat and eye irritation
- Sensitisation through repeated exposure
- Potential fire or explosion
Controls
- Machinery MUST be controlled to hold flour as much as possible.
- KEEP dust contained and controlled.
- ENCLOSE and SEAL interlock switches against dust and moisture.
- USE dust extraction equipment to minimise dust getting in the operator’s breathing zone.
- Vacuum cleaners MUST be designed for cleaning flour – blowing flour with compressed air will only move it elsewhere.
- ALWAYS USE respiratory protection.
- ALWAYS WEAR eye protection.
Hazard
Noise
Harm
- Hearing damage or loss
Controls
- REDUCE noise levels by isolating machines or enclosing within noise barriers.
- ASSESS noise levels.
- ARRANGE hearing screenings.
- WEAR hearing protection.
A safe level of noise over an eight hour day is 85dB(A). A dough mixer may exceed this noise intensity.
Hazard
Slips, trips and falls
Harm
- Bruising
- Fractures
- Cuts
Controls
- KEEP up-to-date housekeeping procedures.
- CLEAN up spills early as possible, and display signage.
- STACK materials neatly to keep walkways and production areas clear.
- USE a degreasing solution on oil and grease spills.
- USE slip-resistant floor coverings, and WEAR non-slip footwear.
Slips, trips and fall are common bakery accidents due to wet floors, spilled dough, batter, and dry ingredients, as well as uneven or obstructed floor surfaces.
Task – Maintenance, cleaning & repairs
Hazard
Harm
- Crush injuries
- Cuts
Controls
- LOCK OUT ALL power supplies before maintenance, cleaning and repairs.
- FIT guards to any additional devices like a hoist.
- FIT RETROFIT guards for older mixers to enable cleaning while the machine is not powered.
- TEST emergency stops and interlocks at the start of each shift.
- UNDERTAKE regular safety checks to ensure mixers are operating safely.
Operators MUST recognise faults and be aware of potential consequences. Instructions MUST be provided in a language understood by employees. If additional safeguards are required, they MUST be fitted by a competent person working to recognised safety standards.
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