How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
These guidance notes are published to clarify the Regulatory position on electrical issues.
Electric vehicle charging safety guidelines
Guidance on Electric Vehicle Charging Safety Guidelines, including
- Part 1: Safety Fundamentals;
- Part 2: Selection and Installation and
- Part 3: Electric Vehicle Supply Equipment.
Find out more about Electric vehicle charging safety guidelines
Regulatory application of AS/NZS 4777
We have been asked to advise on the application of AS/NZS 4777.2:2015 Grid connection of energy systems via inverters - Part 2: Inverter requirements as it applies to the supply and installation of inverters in photo-voltaic installations. Specifically, when do the requirements of the latest version of this Standard apply?
Find out more about regulatory application of AS/NZS 4777
Validity of supplier declaration of conformity (SDoC)
Importers and suppliers have asked for clarification of the validity of a Supplier Declaration of Conformity (SDoC) made for compliance with Regulation 83 of the Electricity (Safety) Regulations 2010 when the relevant recognised Standard in Schedule 4 changes, or expires.
Find out more about validity of supplier declaration of conformity (SDoC)
Electrical medical equipment safety when used in domestic “home” or similar installations
Energy Safety provides this guidance in response to health sector requests for clarification of the Electricity (Safety) Regulations regarding the requirements applying to the use of electrical medical equipment for treatment of patients in home environments, particularly (Type 1- not double insulated equipment used for renal peritoneal dialysis equipment and some respiratory humidifiers.
Electrical equipment safety in aged care and similar facilities
Energy Safety provides this guidance in response to requests from the Aged Care sector for clarification around the provisions of Regulation 26 of the Electricity (Safety) Regulations (ESRs) as it applies to equipment located in aged care units and similar facilities.
Find out more about electrical equipment safety in aged care and similar facilities
Electrical equipment safety in motel and similar accommodation facilities
The motel and camping sector has asked for clarification around the provisions of Regulation 26 of the Electricity (Safety) Regulations (ESRs) as they apply to equipment located in motel units and cabins that are for the use of patrons but that may be used or serviced by staff and the use of electrical equipment by staff in motel units.
Find out more about electrical equipment safety in motel and similar accommodation facilities
Regulation 100(1)(d) November 2014
Guidance Note – Electricity (Safety) Regulations 2010: Regulation 100(1)(d) - November 2014.
Last updated