How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
As a principal:
- Ensure that contractors engaged to decommission a lift have an appropriate safety system for all safety issues arising out of decommissioning work, including all necessary safety checks;
- Require contractors to comply with all aspects of the principal’s safety procedure, including written pre-works and daily safety documentation;
- Require contractors to check safety equipment during lift decommissioning, adequately monitor the initial installation process to ensure equipment is properly installed and that lift’s own safety gear is operational.
When the Defendant company was engaged to decommission and remove a small passenger lift they engaged the victim, a self-employed engineering contractor to do this work.
The victim was in the lift car when the wire rope connected to the top of the lift car failed causing the lift car to fall to the bottom of the lift well. The victim sustained fatal injuries in the fall.
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