How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- To provide appropriate perimeter fall protection on the platforms and on the order pickers;
- To have an effective fall arrest system to prevent staff falling while working near the edge of the platforms and on order pickers;
- To ensure appropriate health and safety policies were in place;
- To adequately consult with Devon Staffing Solutions Ltd to:
- Identify risks, agree how to work at height safety and monitor this effectively; and
- Ensure Devon employed adequately qualified staff.
On the day of the incident the victim, an employee of Devon Staffing Solutions Ltd, was manually loading stock onto elevated platforms in the warehouse. The victim used an order picker to raise a pallet, which was loaded with stock, to a platform four metres above ground. The victim was moving a box from the order picker to the platform when the platform broke and the victim fell to the concrete floor below.
The victim was knocked unconscious, suffered a laceration to his scalp, concussion and a fractured right pubic ramus.
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