How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- Ensuring that there were documented procedures in place for the operation of forklifts including:
- Ensuring the separation of people from operating forklifts;
- Ensuring that forklift operators do not allow anyone under the tines; and
- Ensuring that there were documented procedures in place for the removal of headboards from trailer units.
The victim was employed by the Defendant as a truck driver. On the day of the incident, the victim was preparing to transport a container on his truck and trailer unit. To do so, he needed to remove the headboard from the front of the trailer. He requested assistance from a colleague who was operating a forklift nearby. The forklift operator slid a strop from the headboard onto the forklift’s left tine and lifted the headboard. The headboard was not evenly secured on the forks and it began to rotate. The victim moved between the tines of the forklift and attempted to stabilise the headboard. There was a mechanical fault and the tines suddenly dropped. The victim was hit in the face and knocked to the ground.
The victim suffered serious concussion, a jawbone fracture and seven broken facial bones requiring three titanium plates to be inserted.
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