How to notify us over the holiday period.
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If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
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Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
The Defendant company should have, before certification was given, required its employees to:
- Ensure that they have a good working knowledge of the machine including its operation and safety features.
- Ensure that the machine meet the relevant standard and is safe to use.
- Report any issues to either Schindlers and/or AIAL.
Mr Meiklejohn was accredited by the Auckland Council as an IQP and therefore qualified to carry out inspections and certify equipment in accordance with the Building Act 2004. Amongst those serviced was a Schindler 9500 moving walk (travelator) known as T2 which was situated at Pier A Connector in the Auckland International Terminal Building. It connects the arrivals duty free area to the transit passenger screening area.
On 3 December 2012 at approximately 4pm, an Australian tourist disembarked a flight at Auckland airport from Samoa in transit to Australia. She walked through the arrivals Duty Free area and followed a sign through the Pier A Connector to the international transfer screening area.
As she stepped onto the travelator, it started up, travelling in the direction opposite to which she was walking. As she attempted to turn to get off the travelator, she fell onto the metal exit plate.
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