How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
This position sets out our expectations of how persons conducting a business or undertaking (PCBUs) should manage musculoskeletal health and work-related musculoskeletal disorders (WRMSDs).
You should read this position alongside our:
- Work-related health position
- Work-related musculoskeletal disorders and risk factors quick guide
- When we intervene policy, and
- How we regulate policy
Musculoskeletal health is important
Approximately 30% of all work-related harm can be attributed to musculoskeletal injuries. Our goal is to reduce the level of harm, particularly for Māori and Pacific workers, who are disproportionately represented in the injury statistics.
Defining work-related musculoskeletal disorders
Our Work-related musculoskeletal disorders and risk factors quick guide defines and explains WRMSDs, WRMSD risk factors, and more.
What the law requires
The Health and Safety at Work Act 2015 (HSWA) requires PCBUs to keep workers and others healthy and safe. This means that PCBUs must eliminate musculoskeletal risks from work, so far as is reasonably practicable. If risks can’t be eliminated, they must be minimised.
Our expectations
We expect PCBUs to:
- implement good work design principles and practices in the work environment, which eliminate musculoskeletal risks or minimise them, so far as is reasonably practicable
- engage with workers when identifying musculoskeletal risks and their controls, including when changing work processes
- monitor the health of workers and the conditions at work to prevent WRMSDs developing or being exacerbated.
Our role
As the primary regulator for work health and safety we’ll support workers and PCBUs by:
- publishing guidance
- developing systems to monitor the impacts of WRMSDs
- engaging with PCBUs to educate them about musculoskeletal health risks and how to manage them, and
- intervening in line with our operational policies.
Last updated