How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
We have accepted an enforceable undertaking from the New Zealand Police.
Incident
On 30 August 2021, a member of the public collided with the rear of a stationary Police mobile speed camera vehicle on the Upper Harbour Motorway near Greenhithe. The collision resulted in the death of the motorist and caused serious injuries to the Police worker who was thrown from the vehicle.
Alleged contravention
Being a PCBU, the New Zealand Police failed to ensure, so far as was reasonably practicable, the health and safety of workers who worked for the PCBU, while at work in the business or undertaking as mobile traffic speed camera operators (TCOs), and that failure exposed TCOs, to a risk of death, serious injury or serious illness.
Summary highlights of the enforceable undertaking
- Financial amends to the victim.
- Development of a Critical Risk Assurance and Verification Framework.
- Establishment of a Dedicated Critical Risk Programme.
- Delivery of an Enhanced TCO Induction and Training Package.
- Implementation of a Documented Sustainable Assurance Process.
- Presentation of Lessons Learned to the Transport Sector.
Reasons for accepting the undertaking
The enforceable undertaking meets the requirements of WorkSafe’s Enforceable Undertakings Operational Policy (September 2019), considering:
- The activities in the enforceable undertaking and how they promote progressively higher standards of work health and safety.
- The nature of the alleged contravention and how serious it was.
- Information received from any interested party in relation to the contravention.
- Mitigation and remedial action, already taken or planned, regarding the contravention and any affected persons (including victims).
- The organisation’s past performance and compliance history with health and safety legislation.
- Any likely outcome if the matter were dealt with by legal proceedings.
- A charge was filed in relation to this incident on the basis that there was both evidential sufficiency and a public interest in initiating prosecution.
- The undertaking accounts for the benefits that accrue to the New Zealand Police by a prosecution not proceeding.
- Any other matter which WorkSafe thinks is relevant.
- The undertaking delivers benefits beyond compliance.
- The undertaking supports WorkSafe’s strategic objectives.
- The undertaking contains acceptable terms.
Date accepted
8 February 2024
Further information
View the New Zealand Police enforceable undertaking:
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