How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Summary of submissions
The summary and analysis of the submissions received can be found below. For the resultant performance standard, please refer to performance standards for compliance certifiers.
About the consultation
This consultation provided an opportunity for you to provide feedback about the proposed changes to Clause 11 of the Information Performance Standard.
Deadline for submissions
The deadline for submissions was 5pm on Thursday 27 October 2022.
Privacy
WorkSafe New Zealand will manage any personal information you supply in accordance with the Privacy Act 2020. If your response is made publicly available, your contact details will be removed only if you have indicated this as your preference.
We may post your response on our website.
We may make your response available if answering a request under the Official Information Act 1982.
Background
The Health and Safety at Work (Hazardous Substances) Regulations 2017(external link) (the Regulations) allow WorkSafe to issue performance standards that set out the information and process requirements that a compliance certifier must comply with when performing the functions of a compliance certifier.
In 2019, WorkSafe issued the Information Performance Standard:
The Information Performance Standard includes the requirement for a compliance certifier to have a process in place to ensure that WorkSafe and the applicant are notified in a timely manner of a decision to refuse a compliance certificate in accordance with regulation 6.23(2) (Clause 11) of the Regulations.
What is changing?
In 2021, WorkSafe commissioned an independent report to assess the performance of compliance certifiers in relation to the legal obligation imposed on them by regulation 6.23 – notifying the applicant and WorkSafe of the refusal to issue a compliance certificate.
As part of its response to the report, WorkSafe is proposing to amend Clause 11 of the Information Performance Standard by:
- requiring compliance certifiers to provide specific information about a refusal to issue a compliance certificate
- mandating the use of a particular form, and
- requiring notification within 15 working days of the decision to refuse a compliance certificate.
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