How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
When a WorkSafe Inspector Nigel Formosa highlighted a carbon monoxide hazard at Plumbing World in Hastings, leading to company-wide changes.
During an inspection, Nigel alerted management to risks of an LPG-powered forklift, used in an inward goods area, potentially without adequate ventilation. Plumbing World had the forklift tested, finding carbon monoxide emissions were well above acceptable levels.
Nigel built a relationship with the branch and Plumbing World’s National Health and Safety Advisor, providing them with information and technical material.
The company carried out exposure testing and made alterations, where needed, at all branches using these types of forklifts inside to make sure they keep within acceptable emission levels. It also commissioned a formal training guide for forklift use and reviewed PPE use and certain work methods nationally.
“You need to trust your instinct and keep highlighting the issues with those who have influence,” said Nigel. “Keeping pushing can lead to large scale organisational awareness, mindset change, operational improvements and ultimately a healthier environment.”
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