How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
WorkSafe has a variety of key operational activities and priorities within the geothermal sector.
Key operational activities
Driving improvements in industry major hazard safety performance through proactive regulatory interventions such as:
- Risk-based inspection of operations to determine the adequacy of management systems
- Investigating incidents and accidents
- Responding to and management of notifiable events.
- Enforcement of statutory duties and requirements
- Working with relevant stakeholders to identify, define, document and promote good practice in the assessment and management of major hazards in the geothermal sector.
- Provide guidance in the reporting requirements of the Geothermal Regulations 1961 Section 35A.
Current priorities:
- Produced guidelines for improved reporting of accidents, and dangerous occurrences and notifications.
- Working with the geothermal industry to develop improved hazard identification and risk assessment processes.
- Encouraging industry on the development of sector specific guidance on technologies with potential off-site risks such as low-enthalpy ‘Binary’ units.
- Coordinate and conduct joint inspections with WorkSafe Major Hazard Facilities (MHF) team on geothermal binary systems.
- Preparation for review of safety cases due to be submitted under the MHF legislation 2018.
Last updated