How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The occupier or the person in charge of a non-work related accident area is required by law to report to WorkSafe any accidents that are caused by electricity or gas that result in fatalities, serious injuries or significant damage to property.
Electrical accident definitions
A “notifiable electrical accident” has the same meaning as a “notifiable accident” in the Electricity Act 1992. A “notifiable electrical accident” is defined as an accident that:
- Is caused wholly or partly by, or involves or affects, electricity, or involves or affects the generation, conversion, transformation, conveyance, or use of electricity; and
- Results in –
- Serious harm to any person; or
- Damage to any place or part of a place that renders that place or that part of that place unusable for any purpose for which it was used or designed to be used before that accident.
Serious harm means:
- Death; or
- Injury that consists of or includes loss of consciousness; or
- a notifiable injury or illness as defined in section 23 of the Health and Safety at Work Act 2015
Gas accident definitions
A “notifiable gas accident” has the same meaning as a “notifiable accident” in the Gas Act 1992. A “notifiable gas accident” is defined as an accident that:
- Involves the production, conversion, supply, distribution, or use of gas; and
- Results in –
- Serious harm to any person; or
- Significant property damage.
Serious harm means:
- Death; or
- Harm that incapacitates, or is likely to incapacitate, the person suffering harm for 48 hours or more; or
- Harm that incapacitates, or is likely to incapacitate, the person suffering harm due to the inhalation of carbon monoxide; or
- a notifiable injury or illness as defined in section 23 of the Health and Safety at Work Act 2015
A “non-notifiable gas accident” is defined as an accident that:
- Causes property loss; and/or
- Causes injury below the threshold defined in the Gas Act 1992, and is involved with what is supposed to be a safe supply or use of fuel gas.
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