How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The LPG cylinder for the cabinet heater had been filled on the morning of the accident. The owner had noticed the cylinder was leaking through the back-check module and the hand wheel was not closed. When the cylinder was connected to the heater and the owner tried to light it, the heater burst into four foot flames from the front of the heater.
The leaking back-check module and the large amount of flame from the front of the heater on ignition are indicators that the cylinder had been overfilled and liquid LPG was finding its way to the burners. (Most cabinet heater fires are leaks at the cylinder/regulator interface and occur at the back of the heater).
The over filling was referred to the WorkSafe Response team.
Last updated