How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
We have produced two guides to help those working with gas and electrical installations and gas and electrical products to comply with safety requirements.
Designing, installing and maintaining safe electrical and gas installations and distribution systems
This guide provides designers, electrical workers, gas workers, owners of installations, information that will help you, comply with safety requirements, take the appropriate steps designing, constructing or connecting an electrical or gas installation and avoid enforcement action.
Supplying safe electrical and gas products
The information in this guide tells those working with electrical and gas products about how to comply with safety requirements, contribute to safe and fair trading and the appropriate steps to take before supplying electrical and gas products.
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