How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Warnings, advisories, bans and recalls are different enforcement measures that can be used by WorkSafe if we believe there is an issue with a product or installation.
Warnings
A warning notice will outline:
- the offence observed
- the remedial action to take.
The notice may be accompanied by advice to cease sale and notify consumers who purchased that product, or cease use of the installation.
A follow-up audit may be made to monitor compliance with the Regulations and any remedial action required.
If remedial action is not taken within the specified timeframe, WorkSafe may escalate the enforcement to ensure protection of the public and their property.
Infringement notices
While an infringement notice may follow from an unresolved warning notice, there is no requirement to give a warning notice first.
Bans and recalls
Where it is considered appropriate, WorkSafe may work with MBIE’s Consumer Protection(external link) group to initiate voluntary or compulsory recalls or bans (Unsafe Goods Notices) made under the Fair Trading Act.
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