How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
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4.1 Introduction to te ao Māori and risk management
This section outlines some key Māori values that have a direct or indirect link to supporting good health and safety principles mentioned in these guidelines.
Te ao Māori can be described as the Māori world view. Tikanga Māori can be described as Māori customary practices or behaviours. To act in accordance with tikanga is to behave in a way that is culturally proper or appropriate.
There are many key values that underpin te ao Māori. Some of these values are significant in how they support key health and safety principles. In particular, the ways that persons conducting a business or undertaking (PCBUs) communicate, engage, and relate to their workers, contractors, subcontractors, and those affected by the work in the local community.
The table below summarises some Māori values with relevance to worker health and safety good practice:
Value | What it can look like |
---|---|
Whanaungatanga A sense of belonging, getting to know one another |
Fostering good relationships between workers and management and between PCBUs in the contracting chain. |
Manaakitanga Extending hospitality and uplifting people |
Showing care for workers and their wellbeing, and respect for all workers involved in the contracting chain. Recognising the mana of every worker during worker engagement and participation. When consulting with workers on health and safety matters, acknowledge and value the skills, knowledge, and experience that each worker brings with them |
Kotahitanga Collaboration, oneness |
Focusing on the ‘we’ - all PCBUs working together in the contracting chain towards a common goal (completing the project or job on time and within budget and keeping workers healthy and safe while doing so). Understanding who you are working with on a personal level. This can help with communication, especially when things go wrong. |
Kaitiakitanga Guardianship of the land and the environment |
Engaging with local iwi who are the kaitiaki of that area. Acknowledging how the work and people effect the environment, and how the environment effects the work and the people. |
Table 2: Examples of Māori values with relevance to worker health and safety good practice
Note: These values can be applied across multiple aspects of road and roadside work, not just the examples listed in this table.
There are also many practical day-to-day tikanga practices that should be respected and applied where appropriate. Examples of these practices are mentioned throughout these guidelines.
4.2 Engage with local iwi
Engaging with local iwi from the planning stage onwards can be helpful when incorporating te ao Māori into road and roadside health and safety.
Engaging with local iwi and community can be particularly helpful when local knowledge is needed or tikanga may need to be followed. For example, you may need to lift tapu (restriction) when:
- the work will be happening near a culturally significant site. For more information, see Section 25.0: Work in or near culturally sensitive places
- there is a fatal incident on site.
See Case study: Tikanga approach to health and safety builds a stronger business
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