How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Risk management is important for all work-related health and safety. This includes knowing the risks associated with hazardous substances in your workplace, taking appropriate measures to manage the risks and reviewing these regularly.
How do I manage hazardous substances risks?
First you need to know what you’ve got. Create an inventory of the hazardous substances manufactured, used, handled or stored in your workplace. When you know the substances and likely quantities that you will hold:
- Consider whether you need them, or are there any you can eliminate or substitute with a safer product.
- For the remaining substances, put in place the technical controls from the Hazardous Substances Regulations.
- Assess your workplace and identify if any risks remain that you need to manage.
- Use the hierarchy of controls to determine the most effective control measures to minimise those risks.
- Monitor the performance of the control measures.
- Maintain and review the control measures.
What is the hierarchy of controls?
The hierarchy of controls(external link) is set out in the Health and Safety at Work (General Risk and Workplace Management) Regulations(external link). Essentially, it means working through the following measures until the risk to workers from hazardous substances can be removed or minimised.
Elimination
Can the hazardous substance be removed from the workplace?
Minimisation
If elimination is not possible consider (in this order):
- Substitution: Whether the substance could be replaced by one posing less risk, such as substituting solvent based inks with inks made from vegetable oil.
- Isolation: Isolating the hazard can prevent people coming into contact with it, for example spray painting in a fully automated booth.
- Engineering control measures: Apply physical control measures to minimise risk, such as ventilation.
- Administrative controls: If engineering controls are not sufficient to remove the risk, you are required to apply processes to make your workplace safer, e.g. job rotation to reduce the time someone is exposed to a hazardous substance.
- Personal protective equipment (PPE): If the risk remains after all other measures have been applied, you must supply and ensure the use of personal protective equipment. For example, respirators can protect staff from inhaling hazardous substances.
What do I have to take into account when I’m assessing risk?
In managing risks a business should take the following into account:
- The amount of the hazardous substance in the workplace
- Any related physico-chemical hazards (eg explosions, fire, corrosion)
- Possible reactions with other substances
- Ignition sources
- Structures, plant or systems of work involved
- The risk and degree of exposure to the substance by those carrying out the work involved
- Any prescribed exposure standards
- The length of time after use that entry is restricted
Also consider the knowledge and experience of the workers exposed to the hazardous substances.
How do I know what controls to apply?
Safety data sheets are a key source of information about the requirements for each hazardous substance in your workplace. Safety data sheets are mandatory under the Hazardous Substances Regulations.
After preparing your inventory, you can enter the substances into the hazardous substances calculator(external link) to find the key controls you must apply across all the hazardous substances in your workplace.
When do I have to review my risk management?
You need to review and revise your risk management requirements at least every five years, or after:
- a significant change to a hazardous substance’s safety data sheet, or to the information about it in your inventory
- any notifiable event in the workplace involving a relevant hazardous substance
You must also provide training and instruction to staff to make sure they can work safely with and around the hazardous substances.
Find out more
See our quick guide:
For additional guidance:
Your practical guide to working with hazardous substances(external link)
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