How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
We have produced a series of information sheets for rural supply retailers on the essentials of managing, handling and storing agrichemicals.
Creating an inventory
Why you need to have an inventory, how to set one up, and how to use the hazardous substances calculator(external link)
Safety data sheets
Why you have to have safety data sheets and, more importantly, why you should read them.
Certified handlers
What is a certified handler, when do you need one, and when do you need to be one?
Incompatible substances
How to check if substances are incompatible and what to do if they are.
Signage
When you should have signs, what to put on them and where to place them.
Location compliance certificates
When must you have a location compliance certificate and what do you need to do to get one?
PPE and safety equipment
Everyone working with agrichemicals must have the right safety gear and PPE. But what is the right safety gear?
Spill kits and preparing for a spill
You need to have a plan for containing spills. What else do you need?
How to deal with spills
The do’s and don’ts of dealing with minor and major spills
Tracking very hazardous substances
Some substances are so hazardous that you need to know where they are, where they are going and who is looking after them, at all times.
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