How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
You may need to obtain a compliance certificate from a compliance certifier if you handle or store hazardous substances.
The compliance certificate can be required for people, sites or equipment. Compliance certificates are issued by WorkSafe authorised compliance certifiers. A compliance certifier will tell you what information they need before they can issue a compliance certificate.
Compliance certifiers charge for their work. The cost of issuing compliance certificates varies between compliance certifiers. You should contact several certifiers to discuss the services they offer and their fees.
Search for a compliance certifier(external link)
Location compliance certificates
A location compliance certificate may be required where explosive, flammable, oxidising, toxic or corrosive substances are stored or used and the quantity exceeds the thresholds specified in the Health and Safety at Work (Hazardous Substances) Regulations 2017.
Location compliance certificates
Outdoor pyrotechnic display compliance certificates
If you are holding an outdoor pyrotechnic display, you need to have an outdoor pyrotechnic display compliance certificate for the event.
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