How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Dispensers are used for distributing flammable liquids. Dispensers may include pumps, and are often used at service stations for dispensing petrol and liquefied petroleum gas (LPG).
Dispensers used for the retail sale of class 2.1.1, class 3.1A, 3.1B or 3.1C must be approved by WorkSafe.
Manufacturing or importing dispensers
Dispensers used for the retail sale of class 2.1.1, class 3.1A, 3.1B or 3.1C must be designed to AS/NZS 2229:2004 or an equivalent, as specified in Part 17, subpart 9 of the Health and Safety at Work (Hazardous Substances) Regulations(external link).
Check the dispenser record to find out if your dispenser has already been approved.
Getting a dispenser approved
To get a new type of dispenser approved, send the completed application form with all the necessary documentation to WorkSafe.
Dispensers that have a current approval at the time of installation are considered to be approved under Regulation 17.47 of the HS Regulations for the time that the product continues in service as originally installed, including maintenance needs.
Using dispensers
When installed, dispensers are part of a stationary container system, that is a fixed tank with associated pipe work and fittings.
You may need to get a stationary container system compliance certificate. You may also need to get a location compliance certificate.
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