How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
We provide this information to help businesses involved with adventure activities understand and meet their duties relating to the Health and Safety at Work (Adventure Activities) Regulations 2016 (the Regulations).
Guidance for PCBUs involved with adventure activities
The topics below provide clarification around WorkSafe New Zealand interpretations of the regulations, to help PCBUs that are associated with an adventure activity (but not necessarily a provider or operator) to understand their duties relating to the regulations.
- What we mean by adventure activity
- Apply for adventure activity operator registration
- Notifiable events for adventure activities
- Information for land owners and land managers
- Information for event organisers
- Information for providers of maritime activities
- Information for schools, education providers and clubs
- Information for contractors and organisations using contractors
Operator responsibility
It is the responsibility of operators to correctly identify whether they are subject to the regulations and, if so, to ensure they are audited and registered.
If you are unsure whether your operation is subject to the regulations you can:
- Have a look at our operator decision tree
- Read guidance about ‘What we mean by adventure activity’
- email us on aao@worksafe.govt.nz
Further information for operators
Operators are invited to email us on aao@worksafe.govt.nz with any questions.
Other WorkSafe resources
- Safety Audit Standard
- Introduction to the Health and Safety at Work Act 2015 (special guide)
- How to manage work risks
- Worker engagement, participation and representation
Download:
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