How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A 32-year-old tree faller with 15 years’ chainsaw experience suffered lacerations to the face when his chainsaw kicked back.
Circumstances
While he was cutting blackberry undergrowth to clear a path to a tree, the tip of the rotating chain struck a dry limb that was hidden in the undergrowth. The obstructions caused the chainsaw to kickback and strike the operator in the face.
Investigation
The investigation revealed that:
- The tree faller had not gripped the front handle of the chainsaw correctly – a safety mitt is only fully effective if the thumb is under the handle and held firmly.
- An incorrect cutting method was also used.
- The chain brake failed to activate because the side cover around the brake band area required cleaning.
- The front engage and disengage handles were set too far forward.
WorkSafe New Zealand advice
When cutting blackberry or similar undergrowth:
- have a correct grip on your chainsaw
- hold your front arm straight in the locked position
- operate the chainsaw with a side-to-side sweeping action
- make sure your chainbrake is operational.
- ensure you have eye protection.
Published: October 2010. Updated August 2017.
While this bulletin has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe. Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
Media contact details
For more information you can contact our Media Team using our media request form. Alternatively, you can:
Phone: 021 823 007 or
Email: media@worksafe.govt.nz
Last updated