How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
This Technical Bulletin aims to clarify the difference between the terms ‘refurbishment’ and ‘maintenance’ as used in regulation 19(2) of the Health and Safety at Work (Asbestos) Regulations 2016 (the Asbestos Regulations).
Purpose
This Technical Bulletin aims to clarify the difference between the terms ‘refurbishment’ and ‘maintenance’ as used in regulation 19(2) of the Health and Safety at Work (Asbestos) Regulations 2016 (the Asbestos Regulations).
Background
Asbestos exposure is the number one workplace killer in New Zealand. Each year around 170 New Zealanders die from asbestos-related diseases, such as mesothelioma and lung cancer.
In 2016 new regulations were introduced with the goal of improving the practices of people working in and around asbestos, leading to a reduction in the number of people exposed to airborne asbestos fibres.
Construction activity such as maintenance, refurbishment or demolition can expose people to airborne asbestos fibres.
The Asbestos Regulations require a business or undertaking to identify asbestos or asbestos-containing materials (ACM) before demolition or refurbishment work on a structure or plant is carried out at a work site*. Maintenance (i.e. minor or routine maintenance work) or other minor work is not included.
This bulletin sets some context around the terms ‘demolition’, ‘refurbishment’ and ‘maintenance’.
Definitions
We’ve used to a range of dictionary definitions to settle on the following:
- Demolition means ‘total or part destruction of a building or structure’.
- Refurbishment means ‘carrying out work in a building or structure with the emphasis on changing and/or upgrading it’.
- Maintenance means ‘care and/or upkeep that is planned, routine or urgent that keeps the building or structure in a proper condition or working order’. It is ‘incidental work that can be done quickly and safely within minimal control measures required to ensure safety’.
Demolition is distinct from maintenance and refurbishment.
In thinking about whether a job is maintenance or refurbishment, ask yourself what the primary purpose of the work to be carried out is.
Scenarios
Some scenarios have been listed to distinguish between maintenance and refurbishment:
- Repair of a rotten window frame with similar materials to the original is maintenance.
- Repairing of a rotten window frame using a new frame with different materials, but the same dimensions is maintenance.
- Conversion of a window into a ranch slider door, or putting in a new and much larger window is refurbishment.
- Cutting a small hole into an eave to install a cable is maintenance.
- Removing and replacing an eave is generally deemed refurbishment.
- Removing a vinyl tile to install a plumbing fixture is maintenance.
- Pulling up all the vinyl tiles to replace them is refurbishment.
- Hand-drilling a few holes into a cement sheet to attach a fitting is maintenance.
- Removing and replacing a cement sheet is refurbishment.
* if the structure or building was constructed or installed before 1 January 2000, or asbestos has been identified, or asbestos is likely to be present from time to time.
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