How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Heavy machinery parts manufacturer Real Steel identified a number of hazards in its business, including manual lifting injuries.
The Upper Hutt-based company engaged its 33 workers in creating its ‘top ten risks register’ and implemented a number of measures including increased signage and a rolling awareness-raising programme, focusing on two risks each month.
A company workshop on manual lifting used a skeleton to demonstrate how the spine works during lifting; a whiteboard enables people to proactively highlight issues, with a deadline set for resolving them; and a quarterly health and safety innovation award encourages workers to raise issues and promote recognition that everyone has responsibility for health and safety.
“We’ve had a significant reduction on manual lifting injuries,” said health and safety manager Robert Smith. “Our goal is zero manual lifting injuries and 100 per cent reporting. People feel comfortable raising concerns and pick each other up if they aren’t doing things safely - like trying to manually lift something over 25 kg. There’s real recognition of the potentially harmful consequences if you don’t follow procedures.”
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